Complete I.T. – We’ve got you covered!
In today’s electronic and connected world, businesses need technology to operate efficiently and to compete effectively. In that ecosystem, your business critical infrastructure is under a constant assault from a wide range of factors:
- Hardware failure leading to data loss
- Virus, Spyware, and Malware attacks
- Hacking and Network intrusion
- Economic belt-tightening and the need to do more with less
- Addressing competing needs such as servers vs end-users vs business applications
- Risk and exposures due to security and compliancy issues
- Escalation workflow processes
As reliance on your IT infrastructure grows, the resources to support an increasingly complex IT environment may not. In many businesses, IT resources are scarce, and can be quickly overwhelmed with the day-to-day responsibilities of keeping the IT infrastructure that the business depends on up and running. If you fall behind in keeping up with things such as backups, patches and security, the odds are that you will face an IT outage or another problem down the road that will negatively impact your business. For instance, if your e-mail server, CRM system, financial application or network goes down unexpectedly, you face substantial productivity and revenue losses as a result. Technologies For Tomorrow, Inc spent a great deal of time developing and establishing its managed services offerings to give you access to a multi-tiered support architecture that can help you avoid those pitfalls and allow you to keep your focus on your core business.
What is managed services?
In a nutshell, Managed Services is the proactive remote monitoring and management of a computer network which, when combined with scheduled on-site maintenance, insures optimal network performance, minimizes unscheduled downtime, and maximizes IT productivity – all at a predictable monthly cost. At Technologies For Tomorrow, Inc., that translates to our 24×7 remote monitoring of a long list of functions that are mission critical to your business. Desktops, phones, mobile devices, notebooks, servers, storage systems, and networks are consistently monitored to insure around the clock operation and availability of business critical services and applications including email, financial, sales and security systems, data backup, and IP Telephony systems.
However, unlike traditional outsourcing situations, where you surrender complete control of your IT assets, Technologies For Tomorrows managed services offerings allow you decide what you want us to take care of, and what you want to handle yourself. Regular reporting is a key component of the relationship between Technologies For Tomorrow and your business. By monitoring your network 24×7, we are able to identify trends which will require proactive action before a problem occurs. For example, capacity issues relating to process, storage, or disk utilization can be identified. Action to address these issues can be planned rather than reacted upon in an emergency. Our reports are typically generated monthly and complemented by periodic executive business reviews. You retain complete and constant visibility into the process and management of your systems which gives you more expense predictability than a consultant-type time and billing model.
While our Managed Services offerings are robust, they do not eliminate the need for on-site visits. However, while they are not eliminated, they are much less frequent, and are typically scheduled in advance, which results in significant cost savings for your organization. Typical services provided during on-site visits include major software release installations or migrations, hardware break/fix, and network management which cannot be performed remotely.
I need more detail. What services do you offer?
While we encourage you to call to speak to one of our managed services specialists to discuss what solution fits your business, we have provided a listing of our services below for your review.
24/7 Network Monitoring
Automated Systems Repair
Proactive Problem Identification
Threat Assessment & Management
Spyware, Adware, Malware & Viruses
Phishing and Spam Filtering
Web Content Filtering
Data Access & Encryption
DIACAP and HIPAA compliance
Security Policies and Procedures
Secure Site to Site VPN
Business Continuity Services
Disaster Planning and Implementation
Data Redundancy and Replication
Remote Data Backup and Recovery
Cloud Services, Clustering & Virtualization
IT Consulting Services
Hardware Life-cycle Analysis
Networking Engineering and Design
Budgeting and Asset/Resource Planning
Business Data Mining and Analysis
Network Infrastructure Administration
Best Practices and Process Control
Direct End User Support/Help Desk
Migration and Project Management
Virtual Shared Workspaces/Calendars